First Team MVP: Tanya Stephenson


Manager Customer Engagement Sales - NC Admin HQ, Pro Remodel Corporate Region

June 2, 2022

“Tanya is an integral leader on our team. She has grown into an example of how we can home grow our leadership within the organization and enable them to do great things. Tanya has been instrumental in the conversion of Web Support, whose core function was to enable and support online functions, into what is now the Customer Engagement Team. Tanya helped create a revenue generating business unit responsible for influencing and supporting $17M+ in FY21 through customer service, outbound calls on declining and lost accounts sales, and e-business. On numerous occasions, Tanya has demonstrated the ability to be agile, lead through challenge and change, and develop a new and growing team for our organization.”

– Mark Silva, Director, Customer Engagement

“Tanya has been instrumental in growing and developing our Customer Engagement Team. She has diligently worked with the team to ensure that they are focused on our customers, locations, and team members' needs. Tanya leads by example every day by making sure she puts our customers first. She is a fantastic asset to the organization.”

– Matthew Edwards, Director, Sales Applications

“Tanya is highly committed to customer service for both our external and internal customers. She is a tremendous team leader, respected by her team, peers, and leadership. Tanya consistently comes to work with a positive, can-do attitude and goes above and beyond in everything she does.”

– Sabrina Macpherson, Web Operations Manager